Job vacancy Deputy Manager (Marine)

DEPUTY MANAGER (MARINE)
(CORPORATE CLAIMS DIVISION) COMPANY OVERVIEW
 
Our client is one of the largest general insurers in the world, with presence in over 41 markets globally, 16 of which are in Asia. Based in Japan, Insurance Group is active in five business domains, namely domestic Japanese general insurance, life insurance, non-life insurance, financial services, and risk-related services is looking for Deputy Manager (Marine) / Corporate Claims Division.

JOB RESPONSIBILITIES

 

• Handle and manage Marine cargo claims (Agency claims and claims under Company’s policies), P&I claims, Bailees liability claims & Cargo indemnity claims.
•  Handle and manage WCI claims, Personal Accident claims, Travel Insurance claims.
•  Handle other kinds of claims as assigned.
•  To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required.
•  To manage and handle the subrogation recovery cases.
• To handle the coinsurance & reinsurance claims (inward, outward).
•  To deliver necessary training sessions to subordinates.
•  To deliver necessary training sessions and seminar to the clients.
• To be responsible for claims management and loss control activities as required by the Company.
• To comply with the guidelines of the Claims Manual and compliance requirements.
•  To follow up outstanding claims information and negotiate with claimants for settling of the claims.
• To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services.
• To observe accuracy, completeness and timeliness when carrying out daily responsibilities.
• To use and manage the software systems and its related tasks/projects.
•  To prepare reports, statistics for relevant internal meetings.
•  To execute other office tasks as required by the Company.

RELATIONSHIPS:

• Intermediaries
• Internal staff and peers.
• Industry peers.
• Reinsurers.
• Lawyers.

 KEY PERFORMANCE INDICATORS:

•  Customer Satisfaction.
•  Salvage & Subrogation recoveries, adequate loss reserving and proper claim settlement.
• Incurred claims ratio & Claims processing turnaround time.
• Other KPIs as agreed.

     JOB REQUIREMENTS
 

• University graduated.
• Good command of English.
• Relevant laws and regulations.
• Insurance knowledge.
• At least 4 years of experience in Insurance Sector.
• Experience in handling and managing marine claims and personal claims.
• Effective interpersonal exchange skills are required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel, or behave.
• Analytical and synthetically ability.

      BENEFITS

• Working day: Mon- Fri.
• Working place: Hanoi City.
• Attractive negotiable monthly salary Guaranteed Bonus, Short-term Incentive Bonus, various types of allowances and subsidies (telecommunication allowance, pocket subsidy, special language subsidy, risk surveyor subsidy, hotline duty subsidy, clothes support subsidy, lunch support subsidy, transportation subsidy…) and long service award.
• Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
•  Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge, and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
•  Minimum of 15 annual leave days; Annual health check-up at high standard level.
• International and professional work environment with high ethic and compliant culture.
• Annual company summer vacation and parties with teambuilding activities and talented performances.
•  Company’s Top Management always communicates to all employees about Company’s strategy, development plan and new opportunities for employees to reach higher performance.
•  Employees are engaged and taken care by the company via various Trade Union activities.

Apply online or feel free to contact us directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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28 Dec, 2024 (243 days left)