Job vacancy IT support ( Japanese required)

COMPANY OVERVIEW 　

• Our client, a leading groupware maker in Japan, has been expanding globally with a variety of branches in Japan, America, Australia, China, and Vietnam. Our target is making groupware, which is the world’s most popular, devotes for teamwork all over the world and contributes to changing society’s working style.
• They are looking for Software QA Engineer (Manual) with the following requirements

JOB RESPONSIBILITIES
 

• Documents/discussion among Vietnam IS members and headquarters

• Interpret in periodical/non-periodical meetings between Vietnam IS members and headquarters
• Interpret in some meetings of Vietnam members and headquarters

• Solve IT support requests directly from employees
• Support IT for internal and external events (seminar, workshop)
• Set up PCs (hardware, software) and mobile devices
• Manage accounts
• Manage shared IT devices
• Create IT guides
• Involve in purchasing procedures and documents
• Work with service providers

JOB REQUIREMENTS
 

• Japanese proficiency: N2 or equivalent (ability to explain, analyze and discuss issues in Japanese)
• 1-3 years of experience in IT support or helpdesk
• Experience in setting up and managing PCs (Windows, macOS) and smartphones (iPhone, Android)
• Basic knowledge about hardware, software
• Good English in reading and writing
• Passion and enthusiasm for supporting everyone
• Willing to learn new things
• Long-term commitment

BENEFITS

• Flexibility in working space & time: work from home (5 days per month), flexible working time
• Well-equipped facilities: laptop (Macbook...) & PC with 2 monitors
• Salary review: twice a year
• Opportunities to go on business trips to Japan, China, US…
• Global medical insurance: support 100% for employees and 50% for 2 family members
• Income compensation insurance
• Death & disabilities insurance
• Support for Japanese/English study/exam and skill training
• Unlimited support for events/parties/club activities
• Support for team building activities
• Creative & young working space
• 2 additional annual leaves issued by company besides ones pursuant to labor law
• 5 days of refresh holiday after every 5 consecutive working years
• Fixed bonus: 13th-month salary
• Other bonus: depends on Group’s annual turnovers
• Annual MVP award
• Annual company trip

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
 
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₫20,000,000 - ₫30,000,000 Monthly (VND)

4 Oct, 2024 (160 days left)