Job vacancy IT system engineer

I. Organizational Data1) Position Name:  IT System Engineer 2) Reporting Structure: Position description and organizational unit of direct superior: Solid-line: IT Manager, Vietnam3) Interfaces: Internal: All functions of SEA/AP IT functional. External: IT equipment’s and services’ providerII. Position Data1) Goal of position (Why was this position created?)For provisioning of local IT services which are required in addition to the services of the Regional and Corporate IT, in compliance with regulations from Regional and Corporate IT. Where necessary, it supports the provision of standard IT services of Corporate IT and Regional IT, including the organizationalarea of infrastructure and applications.2) Formal prerequisites for the position (e.g., training, experience, education etc.)•Bachelor’s degree in IT, Science Computing or Administration  •MUST be proficient in English (Verbal and written) with good analytic competence and proactive communication mindset.•Good knowledge and understanding of Enterprise Network infrastructure, ITIL Framework,Business and manufacturing processes.   •Experience working in Microsoft environment (Windows 7, Windows 10, Server 2008, 2012, Server 2016, Active directory and O365.)•Good working attitude, hands on mentality as well as down to earth behavior At least 3 years’ experience in: ✓Analyzing, calculating, and creating business or technical concepts or solutions.  ✓Targeting the continuous optimization of concepts, processes or procedures, or the continuous improvements of products and tools. ✓Deskside/ helpdesk services in manufacturing organization 
✓Network infrastructures and System analyses to implement & support✓Lead and manage Datacenter infrastructure project (Greenfield and Brownfield)•Attention to detail along with a commitment to quality.•Able to travel when required Germany, AP, SEA and domestic.•Able to prioritize tasks  •Efficient in time management.•Experience working in multinational company and coordinate/cooperate with all Local, Regional & Global stakeholders3) Tasks (Description of main tasks)•Coordinate, consult, lead and implement greenfield and brownfield projects according to global datacenter guideline and framework for SEA.•Creates capacity forecast, calculates technical requirements,and processes sizingrequests for IT life cycles or expansions.•Participates in design of global concepts, processes, and service improvements, and participates in relevant projects.•Monitors, analyses, and resolves performance issues, installs, and configures IT systems, software, firmware, within your assigned area of responsibility and in accordance with Groupguideline.•Documents and reports on service quality, availability, reliability, compliance, and security based on Groupguideline.•Provides 2nd & 3rd Level, supports local administrators in resolving incidents and problems, in line with ITIL standards within SEA.•Follows up with customers, provides feedback and sees problems through to resolution.•Monthly Monitoring and Reporting of ticketing KPI. Escalation and define action plan for any variance if KPI is not met.•Ensuring the operation of site-specific applications in adherence to the corresponding IT processes (e.g. IT Incident Management, IT Change Management, IT Service Operations).•Ensuring site-specific procurement and provision of the necessary local IT equipment and appropriate IT services for the operation of IT at the location in accordance with Corporate IT regulations.•Ensure IT security is adhered.•Provide superior and Stakeholder with continuous improvement and constructive feedback in the area of IT process and systems. In addition to the duties listed above, the position holder must carry out tasks assigned by his supervisor that are essentially related to his dutie

₫34,500,000 - ₫0 Monthly (VND)

5 Sep, 2024 (123 days left)