Job vacancy Social Media (Supervisor/Manager)

COMPANY OVERVIEW
- Our client is the 2nd largest advertising agency in Japan, they provide the best mix of global network and local insights with network of over 150 offices in 20 countries and regions, and with more than 10,000 specialists, providing the best solutions to all customers
- They are looking for Social Media (Supervisor/Manager) position with following requirement JOB RESPONSIBILITIES
+ Social Planning & Project Management

• Oversee and manage the existence of brand SNS profile and maintain 2-way communication between brand and consumers: responding to comments, inbox, engaging activities (minigame, contests, etc.)
• Oversee and lead the team for SNS reports (Fanpage performance: social post-performance, fan growth, audiences pool, fanpage responsiveness, etc.) to evaluate the performance of brands on social and suggest solutions to improve the brand’s SNS
• Proactively suggest innovative content format solutions and research for content improvement
• Understand creative direction to provide content direction for social outreach channels on various platforms in order to deliver the brand message successfully
• Set the KPI for campaigns, based on overall campaign strategy/ brand strategy and the role of Social Outreach channels
• Monitor and participate in social conversations to build client product visibility, support brand awareness, and engagement measurement
• Monitor, analyze, and report on Social Outreach platform performance and provides always- on consultancy to optimize channel performance to maintain clients’ business on a monthly/ quarterly/ yearly scale
• Stay on top of industry trends, seeks out, and share information on new channel opportunities to apply to client business needs
• Manage Voice of the consumer (VOC), appropriate on managed communities monitor conversations and user-generated comments, then escalate to internal and client as necessary through campaigns
• Work with partners and suppliers across many industries to enhance the partnership relationship and social booking for HAKUHODO’s clients, mostly on Facebook, Instagram, TikTok, Youtube, and Forum platforms
• Work closely, coordinate, and effectively integrate with internal team and external team (third-party partners) to ensure optimization for the good result of Social Outreach
• Regularly feedback insights gained from social media monitoring to help evolve the social strategy for optimizing Social Outreach performance

+ Leadership

• Manage team members, set the goals, KPIs, and development plan for team members
• Oversee and manage paperwork contracts with influencers, communities, etc.
• Financial management – budget control and forecasting
• Report to and perform other tasks as delegated by the COO or Social Media Manager

JOB REQUIREMENTS

• Bachelor’s Degree in Communications, Marketing, Public Relations, or Journalism
• More than 3 years of working experience
• Understand the popular social networks including design, functionality, and users
• Having experience in Digital and/ or Social Media Marketing is a plus
• Proven experience in managing social media platforms or communities for a non-branded channel and proven experience in making the social plan
• Strong at making social outreach proposals
• Planning skills
• Digitally savvy
• Actively participate in a wide variety of social media activities
• Excellent writing and communication skills
• Quickly adaptable in an agency working environment
• Must be fluent in Vietnamese as well as able to speak and understand English
• Appreciative of creative product
• An inspiring leader who is approachable and very willing to teach and collaborate
• High sense of accountability and project ownership
• Detail-oriented, self-starter

BENEFITS
Working in a dynamic, friendly, and supportive environment
Growing business
Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:

• 16 annual leave per year
• 13th-month salary
• Year-end bonus based on performance and business result
• Salary reviewed annually
• Annual health check
• Social insurance, health insurance, unemployment insurance (Vietnamese Law)
• Insurance benefits package (PTI Care)
• Mobile phone fee allowance based on the company’s policy
• Participate in company events, company trip
• Participate in the company’s training programs, self-studying program (supported by the company)

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
 
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₫30,000,000 - ₫50,000,000 Monthly (VND)

3 Aug, 2024 (78 days left)