Reviews of I-DENT Dental Implant Center - Ho Chi Minh City

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3 Reviews
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"The are the house of practitioners who have premium industry leading products to choose from"
Treatment Received: Dental Implants, Wisdom Tooth Extraction
Hi, my name is Lisa and I’m from Sydney. I just wanted to tell you a little bit about my journey to I-Dent Dental Implant Center.

Back home, over the years, I really started to hate my teeth.

It started with a general dislike, as the discoloration increased - eventually, it went from a light yellow and developed into something quite dark. I started to feel pain in my wisdom tooth and the stints of pain became longer. The time in between when I would feel quite serious became shorter.

Eventually, it was at the stage where I couldn’t really eat or think. I was famously snappy and short-fused!

I really needed to change my teeth do something about it - not just from a wellbeing perspective - there was also the serious pain. I knew then, that I needed to change the way I felt about myself.

I accepted that my teeth would be the inaugural step change for my confidence, that I had to get something done about it and get that Hollywood Grill, right?

So, I started researching online.

I knew that I wanted to find a practice that was reputable, practitioners that would take time to understand their patient and worked with leading products and be committed to the success of the patient outcome.

I had a number of conversations over email with a number of practitioners in Hanoi, Ho Chi Minh City throughout the search, as well.

Ultimately, I chose I-dent Dental implant centre because all of the communication I had was really friendly, massively consultative. All my concerns and questions were addressed over email.

The response rate was if not in the hour, then definitely within the half hour - those things mattered to me a lot, it was a calming representation of the service I could expect throughout the whole procedure.

I found comfort in the time shared with Dr. Tung, the procedure was designed to support the intentions I had for my new look.

All of the communication with I-Dent Dental Implant Center.

Before I even got on a plane to Ho Chi Minh City, I knew the details of the procedure, how long each session was going to take, what I would be charged for the entire restoration.

It was planned out, so well that I knew the dates I would need to be in Saigon - so I could plan my trips to like Mui Ne, an awesome beach town a few hours away and most of the time I had while I was here on a holiday + dental work.

On arrival, it was awesome, an awesome reception - really, really cool, day spa-like floral scents - is what I’m talking about! I was greeted at the front desk by 3 really happy, enthused ladies - it was a great introduction to I-dent Dental Implant Centre.

They were also really well prepared for me, as well - which was great - I think there is a lot to be said about the way you’re invited into a practitioner’s environment, right?

Then we did the re-run of the procedure - I felt really comfortable and confident that what I had spoken about and the intentions of what I wanted to achieve was being built into the plan and was exactly the same.

Although, as we were discussing what would take place during the sessions - I was becoming slowly more conscious of my irrational fear, well I have 3. Snakes, magpies and needles - particularly dental needles!

It wouldn’t be an overstatement to say that this was the probable reason as to why I was putting off getting a full restoration done for quite a long time.

I was even allowing myself to go through the pain with my wisdom tooth - because I was fearful of the needle!

On the day, I had this really kind of aggressive, ready, ‘gung go” approach - “no pain no gain” - like a fighter getting ready for a match!

I thought “Lisa, it’s you VS the needle”!

It’s actually quite embarrassing, thinking back to it now - there’s me grabbing the hands of two nurses - I could see their knuckles curling under the pressure of what I was putting their hands under, which was probably a first for them, but not a first for me with a practitioner, that’s for sure.

So, they were introduced to how I handle needles!

Truth is - when I think about the number of needles I had through the entire procedure - with each time, the thought of it just got much easier - it’s totally bearable for me now.

I don’t have the same fearful association with needles as I did when I was on a flight thinking about whether or not I was going to be able to go through with it, just quietly!

So, thanks, I-Dent Dental Implant Centre for looking out for me and being patient with me, by the way!

So now it’s over!

Now I have the Hollywood Grill, that life-changing smile, my sense of self-confidence is totally different!

My social comfort and social confidence is totally different - it has taken on a new form.

I’ve gone from avoiding having conversation wiht people in elevators, or starting small talk to anyone, anywhere to feeling so much at ease with just striking up a conversation!

Not to mention how I don’t need to hog the left side of the camera whenever there is a selfie to conceal the worst and most embarrassing part of what was the old smile!

Truth is, if you’re considering dental tourism - I-Dent Dental Implant Centre are definitely the house of practitioners who have premium industry leading products to choose from. I suppose you expect that when you go to a practitioner and have some work undertaken.

The real difference for me was the service.

The service, the team, the responses to all of my questions. There was no concern or fear that went unanswered or uncared for - that has been the best part of it.

And of course, the result. See!

I suppose my whole life you could say I’ve harboured 3 never changing fears.

The first one being magpies, snakes being another and needles.

Any kind of needle has ultimately scared me, my entire life, particularly dental needles. It wouldn’t be an overstatement to say that it was the reason why I delayed getting any treatment done on the pain my wisdom tooth causing me.

Initially, the pain was about once every 3 months, for a couple of hours and then a few weeks out from arriving in Vietnam, I’m talking about the pain being as frequent as once a week and for 3-4 days at a time.

So, for a substantial amount of time, I wasn’t eating properly, sleeping properly or having considered conversations - because all I was dealing with, physically was the pain.

So, there I was thinking about how bad the situations going to be with a needle.

I arrived thinking “OK, cool, Lisa, go aggressive, take it on, no pain no gain”.

I’m embarrassed thinking back on how hard I was grabbing onto the nurse’s hands and seeing their knuckles curl under the pressure of my hand and I’ve got to say - throughout that time, in the lead up of sitting in he chair and getting ready, it was particularly relaxing!

To tell you the truth, Beyonce was playing on a screen, I could put anything on youtube and we went through Beyonce On The Run, Beyonce Live in Atlanta, Beyonce, Live in Vegas.

Ultimately, what I’m getting at is the entire environment and the team were massively patient with me in getting prepared for the needle, actually having the needle and they let me get away with not being embarrassed when I was leaving - I imagine it would have been a pretty hilarious scene and probably a first here for the practitioners here at I-dent Dental Implant Centre but, not the first - or the worst exhibition of my fear and apprehension and anxiety when it comes to a needle.

It’s actually the first needle that I’ve gotten on my own - in my life.

As a child, I’ve always had either of my parents with me, and even when I got a needle a few months ago, I had to have a girlfriend of mine there with me and coach me through it. Now I can quite confidently say now that I-dent Dental Implant Centre have helped me get over that fear.

So, one fear down and two more to go!

I had a number of conversations over email with a number of practitioners in Hanoi, Ho Chi Minh City throughout the search, as well. Ultimately, I chose I-dent Dental implant center because all of the communication I had was really friendly, massively consultative. All my concerns and questions were addressed over email.

Treatment received: dental implant, wisdom tooth extraction.

I would like to tell you about my dental work experience at I-DENT, it was extremely wonderful
"My treatment plan was extraction of 7 teeth, 11 crowns and 12 implants and anything else that needed to be done and Dr Tung only had 10 days to complete....a big job!
I only had 10 teeth on top and 8 teeth on bottom for Dr Tung to work with. The value was excellent compared with dentist prices in Australia and I found I-Dent to be one of the best valued in my search for a dentist overseas.
Would I recommend I-Dent? I sure would, I would tell anyone who is looking to have dental work done that they should check out I-Dent before anyone else, they could save themselves time....Dr Tung is the best dentist ever, I have always been scared of going to the dentist but after visiting I-Dent that fear has gone.Dr Tung was fantastic! It was an experience that I'm so glad I took at 64 years young! after months of researching dentist in Phuket, Philipines and Vietnam, I found I-Dent on and was very impressed.

My friend Kim and I wanted to get beautiful smiles and I believed that Dr Tung and his team could do that for us. After several emails we knew we were going to Vietnam...Dr Tung responded to our emails within hours of us sending them. He made it so easy for us, we were picked up at the airport by our guide Quyen, driven to I-Dent Clinic where we both had consultations with Dr Tung, we were than driven to our hotel that was pre booked by the clinic, Quyen than took us out to dinner and that was our first night! Were we impressed Yes we were very impressed! The treatment plans worked well for us as we only had 10 days in Vietnam and by the end we both had the most beautiful smiles, honestly we have not stopped smiling, we are both very happy with Dr Tung and his wonderful staff.

Everyday we were at the clinic we were treated with professionalism, friendliness and respect. You can't ask for more than that. Dr Tung even organised a day tour to the Mekong Delta for us including my husband Greg, who was there to support us. It was a great day! Vietnam is truly a beautiful place to visit and have your dental work done. We will be back and we will still be smiling?? I would highly recommend Dr Tung and I-Dent Clinic to anyone looking for dental work.
So all that's left to say is a big Thank You Dr Tung and your beautiful staff for giving me something beautiful SMILE!????"
From: Mrs. Lorraine Gibbeson
Rating: 5-Stars Experience
I cannot stop smiling with everyone
I would like to say thank you to Dr Tung and his team, also to the beautiful Quyen for looking after myself and friend, Lorraine and her husband Greg during our time in Vietnam.
Our teeth look amazing, we cannot stop smiling, I highly recommend I-Dent Implant Centre for anyone wishing to have dentistry done outside Australia.
I had 24 crowns and 1 implant, plus clean and x Ray's taken. The cost was very affordable, unlike Australia. The treatment plan was completed in 10 days. During this time, Dr Tung arranged a trip to the Mekong Delta for Lorraine, her husband Greg and myself, which we enjoyed.
Dr Tung arranged our accommodation, transport from and to airport, his team are warm and friendly and made us feel very comfortable.
It really was an experience, almost pain free!
Thank you again, Dr Tung and staffs
From: Mrs. Kim Neubeck
Rating: 5-Stars Experience

Dear Mrs. Lorraine, thank you for your kind review, it’s great to know that you and your friend are extremely satisfied with our services as well as the treatment outcomes. Once again, thank you very much for choosing and belief our dental center where companionship and bring a beautify smile for you and your friend. All the best to you! Sincerely yours, Dr TUNG and The Team of Assitant.
Dear Mrs. Kim Neubeck, thank you so much for your kind words. We always do the best to help our clients with their dental work. Please do recommend us to your friends and family and anybody else! If you need any dental treatment in the future, please do not hesitate to let us know, we are always ready for you and wish your family stay healthy. Best regards - I-DENT Dental Implant Center.

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