Job vacancy Food Service Manager

COMPANY OVERVIEW
A foreign company in Food Service is looking for a Food Service Manager to join their team.
Working location: Nauru (on-site)

JOB RESPONSIBILITIES
To ensure that guests/customers are satisfied with their dining experience as the first impression will create a lasting impression building customer loyalty. Maintaining the standard of the business and to ensure that it is profitable.

• Develop and maintain professional catering services thorough the various eateries of the company;
• Develop and maintain weekly, monthly and where applicable quarterly budgets of the company’s F&B shops;
• Set short, medium and long term sales targets for each eatery;
• Develop and regularly review the menu for the various eateries taking into account the customers’ interests/preferences;
• Develop and train staff to improve productivity and provide quality service;
• Any other duties assigned by the Senior Management;

General Responsibilities:  

• Manage a team of 30 staff and ensure that each is compliant with regulated policies regarding food handling and safety;
• Encourage employees to provide outstanding customer service by enthusiastically welcoming diners, suggesting complementary menu items, regularly checking on guests and serving the highest quality food.
• Oversee the preparation, presentation and delivery of food to guarantee that guests receive meals that are proportionate, consistent, cooked properly and delightfully stunning;
• Mediate conflict and resolve customer complaints related to food quality, service rendered or wait times;
• Inspect kitchen areas, work stations and dining areas to verify that all are clean, safe and in working order;
• Create employee schedules and find viable solutions when an employee is unable to make a shift; Review restaurant ratings, employee conduct and guest feedback to determine areas where things can improve, and come up with innovative solutions to problems;
• Forecast supplies as needed, maintain a reasonable inventory and monitor finances to determine compliance with assigned budgets;
• Develop a marketing strategy to focus its limited resources on opportunities to increase sales and achieve a sustainable competitive advantage.

JOB REQUIREMENTS

• Bachelor’s Degree or Culinary Degree is preferred   
• 5 years’s experience working in Customer Service;
• 5 years’ experience in management positions;
• English communication skills
• Vietnamese proficiency

BENEFITS

• AUD: 28,000 – 34,000 per annum
• 2 years contract with return airfare (at the start and in the end of contract)  
• Company Vehicle
• Company Phone
• 4 weeks annual leave
• Accommodation with utilities covered (electricity and water)

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

#LI-JACVN
#cityhcm

6 Aug, 2024 (49 days left)